Contact us
Search
Close this search box.

Category: Uncategorized

Posted on

My personal billing

My billing

The personal statement contains all activity (card transactions, cash expenditures, and receipts) for a specific accounting period.

Personal settlement

  1. Search bar
  2. Button to filter expenses by date
  3. Button to download filtered expenses
  4. Information on which filter was used
  5. List of filtered items

Clicking on one of the bills will bring up a detail of it in the right-hand section, showing:

  1. Quantification of expenditure for salaries
    – A plus result means that the payment will be included in your salary
    – A negative result means that the payment will be deducted from your wages.
  2. A list of card expenses in a given period, ordered as incurred
  3. Refunds from travel
  4. A list of cash expenditures during the period, ordered as incurred
  5. List of expenditure carried forward
Personal billing detail

Frequently asked questions about the web or mobile application

It runs on all mobile phones running iOS 13.4 or Android 6.0 or later.

Posted on

Card expenses

When paying by card, the expense is created automatically in the app, if you have the mobile app installed, you will receive a notification that the expense has been created and you can attach a photo of the receipt right away. 

Web app

  • My Finances – Expenses
    Expenditure in the web application

Mobile app

  • After logging into the mobile app, you will go straight to the Expenses section (bottom menu).
    Expenses in the mobile app

Frequently asked questions about card spending

A transaction means moving money from one place to another. Expenditure is the embodiment of the proper and preferably tax deductible purpose for spending money. Various evidence is used to confirm its existence, such as receipts or the approval of the supervisor and accountant. In the Fidoo application, we create an expense for each transaction, which can be supplemented with information and data that can then be transferred to accounting. Thus, an issue is created for any transaction, whether it is non-cash or cash. An issue is not made for an ATM withdrawal.

Posted on

Creating an Assignment – Application

  1. Section My Finances – Checks – Add a check (top middle) – Request.

    A map will appear in the left part of the screen, fill in the right part as follows:

  2. Trip information – enter the name of the trip and the person requesting the trip. You can choose someone other than yourself to complete the application for her/him. The application will appear in the assignment documents for you and the person named in it.
    Information about the trip
  3. Route – describe the entire route, i.e. where you are going from and to and what means of transport you will choose.
    – Click on Add button (on the left between the waypoints) or on Add another waypoint (in the middle under the Route section) to add more route segments.
    – Click on :Koš_ikona: (on the right) to delete the route segment.
    –
    When travelling abroad, you can click on
    +add a crossing
    to select the date and time of the border crossing.

  4. Additional information – fill in the cost centre and project, or select fellow travellers from the list of users.
    Additional information
  5. Meals – tick the days when you have meals provided.
  6. Estimation of other costs – fill in all costs that will be associated with the business trip.
    Remark:
    If you have set to approve assignments up to a certain limit, these     other costs + travel money will count towards the limit.
  7. Advances for travel allowance
    – Choose method of sending money by ticking one of the options.

    – Enter the amount and, in the case of cash, the currency, select the card and the date of the charge if you choose to pay out to a card.

  8. Documents – here you can upload e.g. an invitation or perhaps a written mission letter.
  9. Expense Overview – shows an overview of travel expenses, click on Show Expense Details below the overview to view the details.
  10. Save or Save and submit the request for approval.
  11. If you have entered a travel companion, check the list displayed, untick any that do not match, and then Submit for approval.

Duplication of Application

  1. Section
    My Finances – Honours
     – bookmark
    Applications
     – Click the Application you wish to duplicate.
  2. Click (top right) and select
    Duplicate Request.
  3. Enter the date to which you wish to postpone the duplicated Request and select
    Postpone date
    .

Frequently asked questions about creating assignments (applications)

You can only add co-travellers to an open Application or Report in the Additional Information section by selecting them from the list of users (there can be more than one). Once saved and sent for approval, the same Application/Message is created in their application for all travel companions and sent for approval. However, it is up to each individual to create the Report from the Application and add the expenses to it.

  1. In the web app, select My/Team Finance → Cheques.
  2. Click on the green Add Assignment button.
  3. Select whether you wish to enter a Request or Message.
  4. In the section Information about the trip fill in as Traveler the person you want to a receipt to create.
  1. Secce My Finances – Honours – Applications/Reports click on Application/Message.
  2. Click on and select Send copy to other passengers.
  3. Select the user and type Send copy.
Posted on

Registering a company

Play Video

Fidoo registration in Komerční banka

  1. Section Settings – Company – Komerční banka – click on Register.
  2. Select Register Fidoo with KB and you will be taken to the KB website.
  3. Read the Terms of Service and type Continue.
  4. Enter your KB login and select Continue.
  5. Enter your phone number/password and select Continue.
  6. Confirm using the KB key in the mobile app/SMS code, then you will be taken to the account selection option.
  7. Select either Select All Entities or click on the company, check the accounts you wish to link to Fidoo, and select Continue. If you choose to select all entities and after registering KB in Fidoo you create a new account under one of the entities, this new account will be added to the application automatically. When selecting individual accounts, you must re-register after you have created a new account.

  8. Give consent to link accounts.
  9. When you are redirected back to KB, enter your login name and select Continue.
  10. After confirming with the KB key in the mobile app or SMS code, you will receive a message that the registration was successful.
  11. Select View accounts.

Registration renewal

You will receive an email 1 month before the end of your registration informing you of the need to renew, and the renewal option will also be displayed in the app.

  1. Click on
    Renew Key
     in the colored bar that appears at the top of the app and it will take you to the
    Settings – Company – Komerční banka
    .
  2. Select here
    Restore key
     –
    Go to registration
     –
    Register Fidoo to KB
     and re-register with your KB login credentials.

Cancellation of company registration

  1. Section Settings – Company – Komerční banka – tab Registration.
  2. Select Disconnect from KB and confirm with the Disconnect button.

Card settings

  1. Section Settings – Cards – select the card you want to set up.
  2. Click on Settings icon and select Edit Settings.

Recharging the card

  • Manual – the user must send a request to recharge the card.
  • Automatic – the card is automatically recharged to the specified amount when it falls below the specified threshold. Turning the option on/off also sets the limit for a given time period (week or month).
  • Regular – the card will be topped up to a specified amount every week or month.

Allowed card transactions

  • ATM withdrawals – prohibits/allows withdrawals from ATMs in the Czech Republic and abroad.
  • Merchant payments – prohibits/enables merchant payments.
  • Online payments – prohibits/enables online payments.

Restriction of payment card functionality

  • For transport-related payments only – once activated, it limits merchant payments to only those associated with transport (toll gates, petrol stations, parking meters, etc.).
  • Restrict card use to selected days only – once activated, you can tick the days you want the card to be used.

Send notifications to the holder

  • When the card is topped up – the cardholder will receive an email that the card has been topped up.
  • Upon approval of the recharge request – the cardholder will receive an email that the card has been recharged.
  • After each transaction – the cardholder receives an e-mail about the current available balance on the card.

Fidoo Cards FAQ

If you wish to cancel the card you have just ordered, you can do so by blocking the card no later than 21:00 on the day you ordered it. This card will not go into production. Contact the Client Care Centre for a refund of the card production fee.

This is an auxiliary identifier that only appears in the application and the expense report. This element will not be embossed on the card and can be changed at any time. This is often the case, for example. employee number or vehicle registration number.

A card manager is a user who can pass a team card to another user in the application. At the same time, they can see in Team Finance → Cards → Transactions all the movements on the managed card and which person made the transaction. You can also lock or block the card at any time and set its parameters

The card approver approves or denies requests to load the card. The administrator can modify the card (change its settings, modify the automatic recharge scheme and limits). The cardholder is the only one who can physically handle the card – pay (even online) or view the PIN.

You cannot set a daily limit on the card within the app, it is determined by the amount loaded on the Fidoo card.

Top-up funds are on the card immediately after top-up (if you have sufficient funds in your Fidoo account). The withdrawal is made immediately back to your Fidoo account.

Contact us

Expense Management

FX and foreign payments

Coming soon

Direct Fidoo

Nastavení cookies

© Direct Fidoo Payments s.r.o. 2023 Powered by Mastercard. Mastercard is a registered trademark of Mastercard International Incorporated. The Fidoo card is issued under license from Mastercard International Inc. Direct Fidoo Payments s.r.o. is a payment institution registered in the list of payment service providers maintained by the Czech National Bank with the authorization to provide payment services pursuant to Section 3 par. 1 lit. b), (c) and (e) of the Payment Act.