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Navigation and basics

Common page elements

Some page elements are available in most of the application pages

1 – Application switcher
2 – Navigation menu
3 – Main application area
4 – User options
5 – Company context switcher


Your homepage gives you a quick overview of your FX account, balances in your currency wallets, and your recent transactions and provides you with quick links to the main functions.

1 – Main actions
2 – Currency wallets
3 – Recent transactions


Navigation menu

Access functions in the current app via the app’s navigation menu

Switch between applications

Use the app drawer icon in the top bar to switch between product and servicing applications available for you in the online portal.

Switch company context

Your user account can be linked to several company client accounts.

  1. Click on the company switcher in the top-right corner to switch between your companies
  2. When you log in to the application, the last used company context is normally shown.

Manage user preferences

  1. Click on the user icon in the top right corner to access user options
  2. Select My account to maintain your user profile and preferences

Set user language

In the My Account section:

  1. Select from the list of available languages and click on the Save button.
  2. Return to the main application via the application switcher in the top bar.

Log out

  1. Click on the user icon in the top right corner to access user options. Select Log out to exit the application.
  2. Select Log out to exit the application.

Frequently asked questions

See your current company context in the company switcher in the top right corner of the page.

Return to the main FX application via the application switcher in the top bar.

Access and login

Get access to the online portal

  1. Locate the invitation e-mail in your inbox, with the subject “Activate your account for FX and International payments”
  2. Open the activation link in the e-mail in your browser
  3. Follow the on-screen instructions to verify your identity by entering an SMS code sent to the phone registered with your invitation
  4. Set your password according to the on-screen instructions

Log in to the web application

  1. Open the online platform application in your browser.
  2. Verify your identity with an SMS code sent to your phone

First steps in the application

After signup or login, you should see the homepage of your company’s FX account.

Setup new password

  1. Click the Forgot Password? link on the Login page and follow the on-screen instructions
  2. Verify your e-mail by entering a code sent to your mailbox.
  3. Verify your phone number via a code from SMS
  4. Set a new password

Frequently asked questions

  • Check your SPAM or Junk folder
  • Check if you have provided the correct e-mail
  • Contact customer support

The validity of the invitation is seven days. If the invitation has expired before you managed to activate your account, please contact our customer support to request a new invitation.

Refresh the browser page, or log in again. If the problem persists, contact our customer support.

Please get in touch with our customer support

The verification codes are valid for 5 minutes. Please check the time of receipt of the e-mail or SMS and try again.

Use the Forgot password? link on the login screen and follow the on-screen instructions.