Useful information and documents

… Or a page where you will find formal information and documents about us and the Fidoo service.

Information on the processing of personal data

We take the protection of personal data seriously. View all information on GDPR.

Documents to our service Fidoo

We are completely transparent in terms of business conditions or security ten.

Travel insurance documents

Do you want all the information about travel insurance from Direct insurance company, which is our partner?


Do you need a solution on how to make a complaint about an ATM withdrawal or an unauthorized transaction?

Cookies for

How we work with cookies on our website

Cookies for the Fidoo application

How we work with cookies in our web application Fidoo.

Our code of ethics

Read what ethical ten we follow throughout the company.

The technical requirements

You will learn why our applications work exclusively in the so-called online mode.