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Úvod Support Expense management User Using the Fidoo card Fidoo card PIN

Fidoo card PIN

PIN display

Web app

  1. My FinanceCards – If you have more than one card, go to Card Information and select the card you want to know the PIN for.
  2. Click Show PIN.
  3. Enter the SMS code you received from your phone and the password to log in to the app and click Confirm Password.

Mobile app

  1. Bottom menu – Cards – click on the card you want to know the PIN for.
  2. Click Show card PIN and enter your app login PIN or biometric.
  3. Confirm with the Authorize button.
Zobrazení PINu v mobilní aplikaci Fidoo
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Change your card PIN

  1. Insert the card into the ATM and enter the old PIN.
  2. Select Change PIN and follow the ATM instructions.

Unblocking a PIN-locked card

Web app 

  1. Section My Finances Cards – If you have multiple cards, go to Card Information and click on the card you want to unblock. 
  2. In the yellow bar on the right side of the screen, select Unblock and confirm. 

Mobile app 

  1. Bottom menu – Tabs – click on the card you want to unblock. 
  2. Click on Unblock PIN and confirm.