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Category: Approvals in Fidoo

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How approval works in Fidoo

Approval process in Fidoo

When an expense is created, a receipt is created, or a recharge card request is sent, the approver is informed of the item to approve as follows:

Expenses and receipts

  • In the web application, a number (number of items to be approved) will appear in the Approvals section.
  • In the mobile app you will informed by based on your notification settings.

Requests to top-up the employee card

  • In the web application, a number (number of items to be approved) will appear in the Approvals section.
  • The mobile app will notify you with a notification as soon as a top-up request is sent.

Who is the approver

  • An approver is an application user who approves card recharge requests, expenses and/or receipts sent to them.
  • When you become an approver, you will see a new section in the app called Team Finance. This section displays the cards, expenses and/or receipts of all users for whom you are an approver.

Hierarchy of approval

Approval hierarchy in Fidoo

Approval at company level

  • This is the most general form of approval, where the same approver is set for all users.

Approval at team level

  • The user selected as the team manager sees the team members’ expenses and usually becomes the approver.

Approval at project level

  • For each project that is entered in theapplication, , it is specified who is its approver. When a user enters a project into an expense or assignment, the user specifies to whom it will be sent for approval.

Individual approval

  • Each user has their own approver set up, but when selecting Project Approval, the individual settings cannot be applied to approve expenses and receipts.
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Approval and rejection of expenditure

Authorisation of expenditure

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the expense and check or edit it.
  3. Select Approve Expense in the expense detail.

  4. Bulk approval – tick the expenses you want to approve, either individually or in bulk:
    a. Individually – window on the right for each expense
    b. Bulk – window on the right above all expenses

  5. Select Approve Selected (bottom right) and confirm with the Approve Items button.


Mobile app

Play Video
  1. Bottom menu – Approvals – Expenditure tab.
  2. Click on the expense you want to approve.
  3. If necessary, select Edit, edit the data and Save.

  4. Select Approve and Confirm.

Rejection of expenses

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the expense and check it.
  3. Select Reject Expense in the expense detail.
  4. Fill in the reason and select Reject.

  5. For Bulk Approval, tick the expenses you want to reject, either individually or in bulk:
    a. Individually – window on the right for each expense
    b. Bulk – window on the right above all expenses

  6. Select Reject Selected (bottom right).
  7. Fill in the reason and select Reject items.


Mobile app

Play Video
  1. Bottom menu – Approvals – Expenditure tab.
  2. Click on the expense and type Reject.
  3. Fill in the reason and select Reject.

Frequently asked questions about the web or mobile application

The issue is returned to the user for further editing. At the same time, the user will receive an email stating the reason for the rejection.

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Approval and rejection of assignments

Approval of assignments

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the receipt and check it.
  3. Click on Approve Request/Report in the detail of the assignment.

  4. In the case of Bulk Approval, tick the receipts and the accompanying expenses you wish to approve (box to the right of each item).

  5. Select Approve Selected (bottom right) and confirm with the Approve Items button.

Mobile app

  1. Bottom menu – Approvals – tab Honours.
  2. Click on the receipt you want to approve and check it.
  3. Select Approve and Confirm and Close.

Rejection of assignments

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the receipt and check it.
  3. Click on Reject Request/Message in the detail of the assignment.
  4. Fill in the reason and select Reject.

  5. In the case of Bulk Approval, tick the receipts and the accompanying expenses you wish to reject (box to the right of each item).

  6. Select Reject Selected (bottom right).
  7. Specify the reason and select Reject Items.

Mobile app

  1. Bottom menu – Approvals – tab Honours.
  2. Click on the assignment and type Reject..
  3. Fill in the reason and select Reject.

Yes, partly. In the bottom bar under the Approvals section, select the Honours tab. Click on the detail of the assignment from which you can approve or reject it.

However, you will only find reports in the list of receipts that have all attached expenses in the To be approved status. Other messages can only be found in the web app. 

In the case of project approval settings, assignments can only be approved in the web application.

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Approval and rejection of top-up card applications

Approval of a top-up card application

Web app

  1. Approvals section – tab Recharge Cards –click on the card you want to approve.
  2. Select Approve (bottom right).


Mobile app

  1. Bottom menu Approvals – tab Recharge –Click on the tab you wish to approve.
  2. Select Approve and Close.

Rejection of a top-up request

Web app

  1. Approvals section – tab Recharge Cards –click on the card you want to reject.
  2. Select Reject (bottom right).
  3. Give a reason and Confirm.


Mobile app

  1. Approvals section – tab Recharge –Click on the tab you want to reject.
  2. Select Reject.
  3. Give a reason and select Reject.
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