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What is identification? Identification is the process by which we verify and record your identifying information for the purpose of entering into the Framework Agreement.
When to renew the card The standard validity of each payment card is three years. This way, you can always find the month and year
Finding your card balance Web app My Finance – Cards – If you have multiple cards, go to Card Information and select the card whose
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PIN display Web app My Finance – Cards – If you have more than one card, go to Card Information and select the card you
Activating a new card Web app Section Tasks – Card Acceptance Confirmation – Open. Check the Receipt Confirmation box and type Confirm. Enter the password
© Direct Fidoo Payments s.r.o. 2023 Powered by Mastercard. Mastercard is a registered trademark of Mastercard International Incorporated. The Fidoo card is issued under license from Mastercard International Inc. Direct Fidoo Payments s.r.o. is a payment institution registered in the list of payment service providers maintained by the Czech National Bank with the authorization to provide payment services pursuant to Section 3 par. 1 lit. b), (c) and (e) of the Payment Act.